The P&C insurance industry is heavy paper based payment market. To meet range of payor and payee Modal Pay created a new way of delivering payments using various payment modalities. We developed and utilized a cascading payment modality mechanism to alternate payment methods to recipients based on their ability to accept payments and the desired modality payment method.
Designing a solution that meets individual customer needs while meeting the regulatory and compliance guidelines of the market can be challenging. The Modal Pay solution and approach brought cutting edge technology to a market that is extremely regulated and controlled. We created new solution in a legacy market that was unique in how it solved for the challenges of the market.
